ICT Warehouse

Sales of Google Android phones in the U.S. are rising so quickly, the devices have outsold Apple handsets for the first time on record. New smartphone subscribers choosing Google phones accounted for 27 percent of U.S. smartphone sales, nudging past the 23 percent share held by Apple. But Android isn’t just a U.S. phenomenon: Canalys today estimates that Android handset sales grew 886 percent worldwide from the year ago quarter.

The competition to earn customers in the travel, tourism and hospitality industries is intense. The operations of hotels, restaurants, cruise operators, airlines, car rental agencies, and even tourist boards may be diverse, but the desire and need to be unique in the eyes of the customer - to differentiate from competitors on more than just price - remains constant.

Businesses in the travel, tourism and hospitality industries are increasingly using the mobile channel to engage more successfully with their customers. Mobile enables communication that is targeted, immediate and relevant. Mobile communication technology is being adopted so quickly and its reach so vast that communications is possible even with customers in the remotest corners of the world. In many developing markets, customer segments that are un-contactable via telephone landline or Internet are on the other side of a mobile phone today.